Position Overview
We are seeking a skilled Business Analyst with strong domain expertise in Motor Insurance to join our team. This role involves analyzing business requirements, bridging the gap between business users and technology teams, and driving digital transformation within motor insurance processes. You will work closely with stakeholders to gather requirements, design solutions, support system implementation, and ensure alignment with regulatory and operational needs.
Experience
- 4+ years’ experience as a Business Analyst, with at least 2+ years in Motor/General Insurance domain
- Experience in digital transformation, process automation, or insurance product launches is an advantage
Qualification
- BE / BTech / MCA
Primary Responsibilities
- Gather, analyze, and document business requirements specific to motor insurance products, claims, underwriting, and policy servicing
- Work with product, operations, and IT teams to design and enhance motor insurance workflows, digital platforms, and policy administration systems
- Translate business needs into functional and technical specifications for development teams
- Support product design for new insurance offerings (private car, commercial vehicles, two-wheelers, etc.)
- Identify process gaps, propose improvements, and support automation initiatives
- Conduct impact analysis for system and regulatory changes (e.g., IRDAI guidelines)
- Collaborate with QA/testing teams to define test cases and validate system functionality
- Provide support during UAT (User Acceptance Testing) and ensure timely issue resolution
- Act as a subject matter expert (SME) in Motor Insurance to support projects and stakeholders
- Prepare business process documents, user manuals, and training materials
- Ensure compliance with data, reporting, and regulatory requirements
Required Skills
- Strong knowledge of Motor Insurance Domain (underwriting, claims, policy issuance, renewals, endorsements, pricing, etc.)
- Experience in requirement gathering, business process mapping, and functional documentation
- Familiarity with Insurance Systems (Policy Administration Systems, CRM, Claims Management tools)
- Analytical thinking with strong problem-solving skills
- Ability to liaise between business teams, IT, and external vendors
- Strong communication and stakeholder management skills
- Knowledge of Insurance Regulations and IRDAI Guidelines is a plus
- Proficiency in MS Office, Visio, JIRA, or other BA tools
Location
- Work from Office (Mumbai)
- Your home location should be Mumbai (Maharashtra, India) – City limits (Strictly)