Overview
- Weareseeking a Senior UI/UX Designer / UX Researcher to lead the design of intuitive, scalable, and AI powered user experiences for a cloud-native US Healthcare Revenue Cycle Management (RCM) platform.
- This expert-level role combines user-centered design, UX research, visual & interaction design, AI/ML dashboard design, and cross-functional collaboration.
- You will design interfaces for Healthcare RCM modules (Claims, Coding, Collections, Scheduling, EDI) and AI-driven, autonomous agent workflows. \
- The role involves mentoring junior designers, collaborating with Product, Engineering, AI/ML, RPA, DevOps, and Compliance teams, and ensuring designs are accessible, performance-optimized, and developer-ready for modern MVC/.NET Core stacks.
Core Responsibilities
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UX Research & User-Centered Design:
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Conduct user research, interviews, and contextual inquiries with stakeholders, including clients, end-users, and operational teams.
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Analyze workflows for Healthcare RCM modules to identify pain points and opportunities for AI, automation, and predictive analytics.
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Translate research into user personas, journey maps, and experience flows.
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Conduc tusability testing for AI-driven dashboards, RCM workflows, and autonomous agent interfaces.
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Interaction & Visual Design:
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Designwireframes, prototypes, and high-fidelity mockups for complex RCM interfaces, AI dashboards, and multi-agent interactions.
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Collaboratewith Product, AI/ML, and RPA teams to ensure user-friendly adoption of autonomous agents and predictive analytics.
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Implementdesign systems, style guides, and UI standards for consistency, accessibility, and brand compliance.
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Ensureresponsive, accessible (WCAG 2.1), and performance-optimized designs for web and mobile platforms.
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AI/GenAI & Agentic AI Integration:
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Design interfaces that leverage GenAI, LLMs, and autonomous agents, ensuring intuitive interactions with AI-powered assistants.
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Collaborate with AI/ML engineers to visualize model outputs, predictions, and recommendations effectively.
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Incorporate multi-agent orchestration workflows and automation into the UX, minimizing cognitive load.
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Prototyping & Validation:
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Createinteractive prototypes using Figma, Adobe XD, Axure, or similar tools for rapid iteration and stakeholder feedback.
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ConductA/Btesting, heuristic evaluation, and accessibility testing to optimize user experience.
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Useanalytics and user behavior data to inform design decisions and improve AI/ML interface adoption.
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MVC/.NET Core & Modern Stack Collaboration:
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Collaborate with front-end and back-end engineers to ensure designs are feasible with .NET Core MVC, React, Angular, Blazor, and microservices architectures.
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Ensuredesigncomponents and UIpatterns are optimized for performance, scalability, and cloud deployment.
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Participate in design reviews to guide API-driven UI/UX and integration with AI/ML and RPA workflows.
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Collaboration & Mentorship:
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WorkcloselywithProduct Managers, Data Scientists, AI Engineers, RPA Developers, and DevOps teams to align UX with technical and business requirements.
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Mentorjunior UX/UI designers on best practices for AI/ML, RPA, and Healthcare RCM workflows.
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Advocateforuserexperience in cross-functional design reviews and strategy discussions
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Candidate Requirements
- Bachelor’s or Master’s degree in HCI, Design, Psychology, Computer Science, or related fields.
- 7–12+yearsofexperience in UX/UI design, preferably in enterprise software, healthcare, or AI driven platforms.
- Proven experience designing interfaces for AI/ML, GenAI, Agentic AI, or autonomous workflows.
- StrongknowledgeofHealthcare RCM workflows (Claims, Coding, Collections, Scheduling, EDI) preferred.
- Experiencewithcloud applications (AWS, Azure, GCP) and integrating AI-powered dashboards
Technical Requirements
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Design and PrototypingTools: Figma, Sketch, Adobe XD, Axure, InVision
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Front-EndAwareness: HTML5, CSS3, JavaScript, TypeScript, React, Angular, Blazor
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Back-EndAwareness: MVCpatterns, .NET Core (latest versions), API integrations, microservices
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DataVisualization: Tableau, Power BI, D3.js, Plotly, Looker for AI/analytics dashboards
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Accessibility & Standards: WCAG 2.1, ARIA, responsive design principles
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UXResearch & Analytics: User interviews, surveys, A/B testing, heatmaps, Google Analytics
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AI/ML & AgenticAI Integration: Designing interfaces for LLMs, autonomous agents, predictive analytics, RPA workflows
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Collaboration & Versioning: Jira, Confluence, Miro, Zeplin, Git for design handoff
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Cloud Awareness: AWS,Azure,GCP fordesign considerations in cloud-native applications
Strategic Impact
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Deliverhigh-quality, AI/ML-enabled UX for Healthcare RCM platforms, improving operational efficiency and end-user satisfaction.
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Ensureintuitive adoption of autonomous agents, AI dashboards, and RPA workflows.
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Drivedata-driven UX decisions by integrating analytics, user feedback, and predictive insights.
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Establish best-in-class UX practices across AI/ML, GenAI, Agentic AI, and RCM systems
Education
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Bachelor’s or Master’s degree in HCI, Design, Psychology, Computer Science, or related fields.
Experience
- 7 – 12+ Years of Experience
Location
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Work from office (Kharadi, Pune)